FAQ

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How well does it dampen sound?

Tests show -10 to -15 dB sound dampening for low frequencies. Sound dampening works the best at higher tones, with soundproofing levels of -20 to -30 dB for high frequencies, which are the ones that disturb the most. 

Why nose-free

Customers have asked for it and the reasons are more than enough. Having the nose not covered allows to use glasses or VR devices. Also a question of comfort for even easier breathing.

How hot does it get while using it?

While it gets warmer, the temperature is comfortable. The thermal layer distributes the heat over the whole mask and the fresh air coming inside helps refreshing. Although it is recommended to put it off for a moment every 15 to 20 minutes, the feeling of comfort is maintained up to one hour wearing it.

What materials is made of?

Polyester fabrics with sealed seams Long lasting because of great strength and toughness. Cleanable and odorless because of waterproof properties. Polyester is a good long lasting material with great strength and toughness. At the same time being flexible makes the mask adapt better to the face. Polyester fabrics are waterproof and together with the sealed seams accomplish that no water or odor comes inside the mask, making it easier to clean and to not stink. It is used for both exterior and interior layers of the mask.

Memory foam Creates comfort being adjustable to the face while being airtight memory foam is used inside the face sealing like many headsets have. Usual foam recovers instantly the shape, but memory foam has a viscoelastic effect much more comfortable, also like some bed mattresses.

High comfort synthetic leather (also called PU leather or artificial leather) Comfortable feeling for the skin the pu leather covers the memory foam and adjusts tightly to the face medical grade low shore silicone (inside mask layer) great soundproof properties while not dangerous for the body. Light, no heavy materials for soundproofing silicone is a great acoustic material for sound absorption and sound dampening, The softer the better, as the lower acoustic frequencies are the more difficult to muffle. Medical grade makes a good quality one and innocuous for the body (it is literally the same silicone is used for some implants like breast implants).

Soundproofing foam Best sound dampening with great soundproofing properties used in special holes to isolate sound adjusting the parts, like in the microphone port medical grade medium shore silicone (used in the valves) easy breathing with perfect flexibility properties and excellent durability. Not dangerous for the body same material as valves from medical breathing masks. Medical breathing masks are used from 6 to 12 months, everyday, and the valve is practically as the first day after it.

ABS plastic frames Excellent finish through precise dimensions and tolerances, with good strength and great durability. There are frames for the face seal, for the microphone port, for the valves. The double frame in the seal makes the seal detachable.

Magnets Easy usability and adjustment. Magnets are used for the microphone port, to be used with the included microphone, or with a mic box in which you can insert your own flexible mic.

Does it seal well around the headset and face?

The sealing works very well while being comfortable. Made of memory foam in the inside, is one of the most important characteristics of the mask. Masks with seals made of silicone, like medical breathing masks or snorkel masks, require high pressure to seal. That is not the case with our memory foam seal, which with a little bit of pressure is enough to seal the sound. Besides, the multiple sizes help to adapt to each face.

How do I know which size is best for me?

 

To judge the ideal size of your OMBRA, measure from above your upper lip (below the nose) to the back of the head at the neck area, circling around.
  • If it is 52cm or less, the S/M size would be the suitable choice.
  • If it is 53cm or more, the M/L size would be the recommended size.

    How much is the international shipping?

    It doesn't matter where you live. The shipping is completely free internationally!
    From Feb. 2024 we cover also customs and import fees from delivering at your country.

    Can I return the products?

    Due to hygienic reasons, products are not returnable, and all sales are final. Please check our Refund policy.

    I can't find my country in the check-out page.

    If you are a Japanese customer, we've partnered with Kibidango, our trusted Japanese collaborator, to simplify the ordering process for our Japanese customers. Kibidango enhances your experience and ensures quick delivery, Japanese support, and an overall excellent experience: https://kibidango.com/2480

    However, if you are from a different country and it does not appear in the list, please contact us.