FAQ
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How well does it dampen sound?
Tests show -10 to -15 dB sound dampening for low frequencies.
Sound dampening works the best at high frequencies, with soundproofing levels of -20 to -30 dB for high frequencies, which are the ones that disturb the most.
Why nose-free
While covering the nose might affect the voice tone a bit, having the nose free has multiple advantages for better comfort:
- Easier breathing
- Reduced heat and humidity inside the mask.
- Compatible with glasses or VR headsets
- Less pressure on the nose
How hot does it get while using it?
While it gets warmer, the temperature is still comfortable. The fresh air coming inside helps refreshing and in the case of the VEKTA, the cooling pad can be used.
It is recommended to take a break and put the mask off every 15 to 20 minutes, although users report being comfortable for up to one-two hours without removing it.
Perceived warmth also depends on room temperature and personal sensitivity.
How do I know which size is best for me?
To judge the ideal size of your mask, measure from above your upper lip (below the nose) to the back of the head at the neck area, circling around.

For the VEKTA Soundproof Mask:
- If it is 53cm or less: S/M is be the suitable choice.
- If it is 54cm or more: L/XL is be the recommended size.
For the OMBRA Soundproof Mask:
- If it is 53cm or less: S/M is the suitable choice.
- If it is 54cm or more: M/L is the recommended size.
If you are unsure and around the limit, we recommend the smaller size (S/M) as the safest choice! This advice is for both masks. The mask being a bit smaller is always fine, while a bit too large makes harder to have a tight sealing.
How much is the international shipping?
It doesn't matter where you live. The shipping is completely free internationally!
From Feb. 2024 we cover also customs and import fees from delivering at your country.
Can I return the products?
Due to hygienic reasons, products are not returnable, and all sales are final. Please check our Refund policy.
I can't find my country in the check-out page.
If you are a Japanese customer, we've partnered with Kibidango, our trusted Japanese collaborator, to simplify the ordering process for our Japanese customers. Kibidango enhances your experience and ensures quick delivery, Japanese support, and an overall excellent experience: https://kibidango.com/2480
However, if you are from a different country and it does not appear in the list, please contact us.
Questions?
Do you have questions? Go to the support page or get in touch. We will be happy to answer you.